VISION

• We create opportunities for success through trusted and reliable partnerships. We will add value for both, our customers and associates. We are committed to Sustainable Competitive Advantage to our Customers. Together, our vision and values define our culture. They form the basis for all of our decisions and activities. They serve as both an orientation and a guideline for leadership and excellence.

INTEGRITY

• We are Customer Focused, Value Based, Strong and Resilient Team. We act with integrity in all we do in all circumstances. We comply with sound business management principles.

• We exceed expectations by providing superior service and unsurpassed quality and deliver value. We lead through our competence, creativity and teamwork. Steering processes and cooperation are focused to achieve top performance by individuals and by teams.

• Our company standards apply to anyone who represents or is affiliated to it. Ethics is a cornerstone of the way we serve our customers; It is not a side issue or an afterthought; it is at the heart of who we are and what we do.

• We believe that our success is ultimately measured by the results we deliver to our customers by putting our values into practice. We create benefits for all interested parties covering customers, employees, and the communities we serve.

• We promote creativity and possess the courage to embrace change. We create opportunities for success through trusted and reliable partnerships.

• We show care and compassion for all individuals because of our trust and belief in people. We consistently treat customers and company resources with the respect they deserve.